Questions, concerns, beauty tips? We are here to help!

If we are not available via chat, or you would rather contact us via email, feel free to reach out using this form and we will get back to you as soon as we can!

Want to speak with someone over the phone? Our agents are here for you! 
Please note that we sometimes experience a high call volume. To make sure you don't wait, we recommend you reaching out via chat! You can always leave a voicemail and we will get back to you as soon as we can

Body Scrub

Bath & Body

Skin Care

Bestsellers

Gifting

SABON United States

No, unfortunately, SABON Boutiques and SABON Online Store do not share the same inventory, and products ordered online must be returned to our warehouse via the Online Return portal. Products purchased at a SABON Boutique in the United States may be returned to any SABON Boutique in the United States.Purchases made at one of our Partner Retailers such as ULTA and Macy&apos;s must be returned at the same retailer according to the retailer&apos;s return policy.

No, unfortunately, SABON Boutiques and SABON Online Store do not share the same inventory, and products ordered online must be returned to our warehouse via the Online Return portal. Products purchased at a SABON Boutique in the United States may be

Can I return a product I purchased online to one of the stores?

Shipping & Returns

I live outside of the United States, may I place an order?

How to I track my order?

How to start a return?

What do I do if I receive a damaged product?

Does SABON offer gift-wrapping services for online purchases?

Do I have to return the free gift with purchase if I return my order fully or partially?

Which payments do you accept online?

Can I pay in installments?

Do you accept Apple Pay / Google Pay?

Can I edit my order after I placed it?

Are samples of SABON products available?

Orders & Payments

Is the Shower Oil a body cleanser?

How do you use the Shower Oil?

Is the Dead Sea Body Scrub a sugar scrub?

How to you open the Body Scrub jar?

How do you use the Body Scrub?

How do you use the Scalp Scrub?

How do you use the 3 in 1 Mask & Scrub?

How do you use the Body Lotion?

How do you use the 2 in 1 Face Polisher?

How do you use the Rose Water in Oil?

How do you use the Rose Serum in Oil?

How do you use the Rose Soft Cream?

How do you use the Rose Water Gelée?

How do you use the Rose Steam?

What is the best way to store Sabon products?

Does Sabon use animal products / animal testing during product formulation?

Is the Gentleman Patchouli Citrus scent only for men?

Products & Ingredients

How much do I save when I subscribe for recurring orders?

When can I cancel my subscription?

Can I skip a cycle?

Will I get free shipping with my subscription?

Subscriptions

Is it free to become a SABON Reward Member?

What benefits and perks do I get as a SABON Rewards Member?

Can I use my points at a SABON Boutique?

Royal Passport Rewards & Loyalty

How to contact SABON customer service?

Does SABON have any brick-and-mortar stores?

Where can I purchase SABON products?

About Us

Can I return a product I purchased online to one of the stores?Updated 9 months ago