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SABON United States

We are here to help with any questions, concerns and beauty recommendations! Browse our most frequently asked questions or contact us via phone, chat and email and a Beauty Expert will answer your questions!

SABON United States | Customer Service & Help Center

Thank you for reaching out to Sabon!  

We're so sorry to hear your package was damaged in transit.
For a replacement, we kindly ask first to see photos of the damaged products to help us review them further. Please confirm your shipping address if you would like a replacement.  

Please note, that damaged or missing products should be reported within 3 days with photo proof.  

Thank you for your patience and understanding!

My Order is Damaged.

Thank you for reaching out to Sabon USA!

We are happy to offer returns of unopened and unused products within 45 days of your original order date. Create a return request using the link below:
us.sabon.com/returnrequest

Please note that there will also be a shipping fee of $4.95 deducted from your total refund.

How can I start a return?

Hello,

Thank you for reaching out to Sabon.

Unfortunately, once an order is placed, we are unable to cancel it.
Once received you can fill out our return request form to be able to return the products.

We apologize for the inconvenience this may have caused you.
Please let us know if you have any further questions.

Have a great day!

Cancel My Order.

Unfortunately, Sabon does not offer any custom gift notes or gift-wrapping services for online purchases.

You can shop our premade gift sets at the link below:
us.sabon.com/gift-sets

We apologize for the inconvenience this may cause you.

Do you offer gift wrapping?

We are currently processing your order. 
Once your order is packed and shipped you will receive an email with the tracking information.

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I need help managing my subscription

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